Shipping policy

Orders & Payments

Payments are typically confirmed within 1–2 days by our payment processor. Order processing begins only after payment confirmation.

We aim to process all orders within 1–5 days. During peak periods or high-demand seasons, processing times may be slightly extended.

Standard Shipping & Delivery

To offer competitive pricing, we partner with reliable international carriers.

  • Standard Shipping (Free): Estimated delivery time is 7–20 days after processing

  • All orders include a tracking number, which will be sent by email once available

  • Tracking updates may take time to reflect real-time movement due to carrier processing

Orders may be shipped from multiple warehouses depending on stock availability and destination. As a result, items from the same order may arrive separately and at different times.

Delivery times are estimates and may be affected by external factors such as customs clearance or carrier delays.

Express Shipping & Delivery

  • Orders are prioritized after payment confirmation

  • Estimated delivery time: 7–15 days after processing, depending on destination and season

Important Notice

Unlike large retailers with centralized warehouses, our logistics network sources products from multiple locations to provide the best possible pricing.

Because of this, delivery times may be slightly longer than those of major e-commerce platforms.

While we strive to deliver all orders promptly, delays may occur due to factors beyond our control, such as customs processing or courier issues.

In the event of a lost, delayed, or damaged shipment, please contact us. We will work with the carrier to resolve the issue or provide a suitable solution in accordance with applicable consumer protection laws.